Annie was completely amazing for my transition to another state (Arizona) policy. She helped me quickly without me doing anything at all no stress. – Erin

The very kind executive, took all the time in the world to explain to me and spoke very correctly. – Kris

The staff there is amazing and knows how to help people in times of need. I can’t thank staff enough for going out their way and helping me even in the duration of 4 minutes left to the shift. Just a great team overall to have business with. Thank You Guys!! – Danyelle

Great service! Piilani Benz was excellent. – Teresita

Annie was amazing and has great communication. Very thorough and made sure I got the best coverage while getting me the best rate. – Lisa

Annie has been really helpful these past couple days. I have been searching for a new car and she has been great answering all my questions and running several Vin numbers to get me quotes and keep things within budget for me. It’s been a pleasure working with her! – Lisa

My experience working with Julie Robblee was amazing. Very quick, efficient and accurate. Truly appreciated all her help. – Terri 

Very informative and helpful! Made suggestions and were pleasant on the phone! – Shaunda

I really appreciate what you do. – Stanley 

Good communication and patient with the client. Promised to call back and they did – Linah 

Great communication – Miguel

Niava was an amazing help. She was very kind and patient. – Annette 

Excellent customer service – Anthony 

Perfect customer service – Ahmed

He was kind, and very concerning, he took the time to talk with me, seemed to very honest, that is what I am very concerned about honest people to work with. I believe he will be the person to keep. – Carolyn 

It was so quick and easy navia helped me so much gave me lots of information on how I can get my insurance lowered. – Dominique 

The girl was nice – Amir

Service was great feeling comfortable – Donna

Great prices and great service – Ken

Right to the point – Gordon

Good – John

Everything has been fine so far.- Craig

Great customer service – Rochelle

You were there in my time of need – Robert

I have used Alliance West for many years to assist me in finding the best rate of auto and home insurance and, for at least the past several years, I have always had the pleasure of working with Pilani. She has always been extremely patient, professional and diligent in finding the best deal out there for my insurance needs. I always appreciate her guidance and support. Thank you Pilani! – Yelena

She was fast and efficient with the fingerprints and was personable and professional! Great experience and was out in no time! – Caitlin

The people working here are very helpful and polite, and the process of getting my Fieldprint set up was very quick. – Eugene

Very Good – Khanh 

Answered all my questions quickly and made it a very easy process to get insurance and bond. Would recommend to anyone! – Cameron

Michelle handled my field confirmation and was incredibly personable and efficient. It’s not a hard process, but she made my five minutes in the office actually enjoyable. I’m sure they treat all clients with such a high level of respect and service. – Kimberly

Went above and beyond to help me get the best rate of possible. I appreciate the honesty and genuine concern from my financial advisor. Thank you so very much. – Tara

Best rate. Excellent in everything from the call just very satisfied – Salanthia

Quick and efficient – Jamie

You guys are so sweet, I loved the energy!! – Samantha

Stacy Walker was exceptionally helpful with setting up a Preneed Annuity Policy for my mother. She knew what I needed before I did and was informative and patient as she walked me through the process. I never felt rushed to make a decision but always felt supported. I appreciated Stacy’s kindness and understanding as I worked through all the hesitations and emotions involved in making these arrangements. – Rosanna

Congratulations Stacy. Polite, Willing to help. Amazing conversation. Hecco. – John

All my concerns were taken cared of in a timely manner and the lady i spoke with-Mishel was very kind & showed she cared. Love her customer service! – Kialani 

Really warm and welcoming environment and a really nice staff. – Ashley 

Convenient, and able to change my policy in a timely manner. Very pleasant to work with Alliance West staff. – Jesse

Stacy is great! Even though I didn’t come there for insurance (yet) she was very welcoming and helped me with my fingerprinting. She is very kind and hopefully I can work with her on car insurance in the future. Thank you Stacy! You rock 😀 – Angel

My friend has introduced you guys and he helped me to pick options and save a lot. – Khanh

Great – Liberio

I have been trying to get full coverage for my car. And finally I found you guys. Thank you for your service. – Roxana

Super easy and fast and friendly. – Destanie 

Stacy was so helpful for myself as well as our entire employee base to find us all individual, and family plans. She was professional and timely with all assistance. – Kara

Listening and a better quote than other insurance agency’s. – Josh

Annie is great , very helpful thank you. – Jessie

Excellent and quick service, on point all the way. Very helpful. – Brian

The agent was really patient and thorough with making sure all the information was correct. – Keiona

Octavia was very welcoming and awesome; she was very informative and quick!! Overall nice friendly atmosphere and staff. – Kayla

Good people!!! – Mauricio

Julie was both professional and personable. She explained things to me in plain English and cut through the confusion. – Rhoda

Kaiya was very friendly as well as efficient. The whole process only took minutes. – Michelle

Stacy Walker was very helpful and full of useful information and am very happy that she will be taking care of us in the future. – Anna

I was worried I wouldn’t be able to get the support I needed because my agent’s hours perfectly matched my working hours, which made contact over the phone impossible. But she was able to assist quickly via email through the day and get it done right away. – David

After finding out how much my old insurance company was going to raise my monthly payment for my car insurance, I emailed my information to Piilani Benz at Alliance West Insurance, to see if she could do better. She immediately did, and found new insurance for me, same coverage, but much less expensive, from an insurance company I recognized as reputable and dependable. I was able to make the change through email, which was very convenient. I would recommend Piilani Benz to anyone who is looking to save money. – Jacki

Agent Mishel made the fingerprinting live-scan process easy and efficient! I would 100% return to Fieldprint Services, offered at Alliance West Insurance Inc., in the future. Thanks again! – Julio

Our insurance specialist, Julie, is responsive and efficient. She helped our organization find the right type of insurance for our unique services. – Wenatchee Valley Dispute Resolution Center

Octavia was very helpful and patient with the fingerprinting process. – Doug

Nice and professional service. Very friendly. – Jaden

Great Service. Got everything resolved very quick. – Dung

Julie was incredibly helpful, communicative, and friendly. She inspired confidence in my purchasing decision and answered all questions we had. – Royce

Stacy Walker, Rep, was patient, well spoken and took time to listen and understand my needs. I am satisfied and now have Health Insurance! – Michelle

I have never done business insurance before, Julie was super patient and explained things to me in a simplistic way. I’m used to having to explain the same thing over and over to people for my work and can understand how redundant it is to do so but she was very willing to help and nothing was too big or small of a question. – Aneta

Nice voice, sweet personality. – Nia

Service was quick and excellent, thank you! – Michael

The Fieldprint appointment went very quickly and I received my results soon after it was completed. The staff was very friendly and helpful throughout the process and made me feel welcome! – Michaela

Alliance west insurance has always been so friendly, fast and easy to deal with, great customer service. Annie helped me today and made the process very quick and pleasant.. this is why I keep coming back to alliance west insurance. – Monica

Excellent customer service. Friendly, timely responses, knowledgeable. – Matthew

Professional, Polite and very easy to talk to. Everyone I encountered at Alliance West Insurance was very helpful. Offered me water and sparkling water. While leaving I even got a gift bag. Definitely would recommend! – Karla

Very friendly service, fast and they make you feel welcomed! – Christopher

The fingerprinting was quick and Pi’ilani was very friendly. – Carlos

Good quick service and friendly staff. – Nathen

Julie has been amazing. She is helpful, always returns my calls and if she doesn’t know something she isn’t afraid to tell you “I don’t know but let me find out.” I appreciate that, greatly!! – Jennifer

Octavia is very friendly and patient. I would trust to use services her in the future. – Tan 

My appointment went smoothly. I was assisted right away by Octavia. She was very accommodating, fast and efficient. – Melaine

very quick and efficient service. – Tom

Stacy came through when time was of the essence. Not only did she meet all our deadlines but accomplished it with a great personality and patience. Also continued feedback with process progress. Would highly recommend her! Thanks! – Don

I went into the office to have my fingerprint for a new job. i was greeted by Octavia she was pleasant, very knowledgeable and made the process seamless. I was surprised at how fast I got in and out of the office. I highly recommend Alliance. Thank you again Octavia for taking such good care of me. – Kayann

Walked inside and was immediately greeted. The lady upfront asked if I wanted water or coffee and helped me with my needs right away. It was a painless process and I was in and out within 8min! 🙂 – Kathy

Jessika was very helpful when I went in for my visit to get fingerprinted. She welcomed me right away and was very friendly. She was even sweet enough to help me out with the machine since I was having difficulty with my small hand. This place felt very homey she even offered me some water on my way in and a goody bag on my way out. My visit was pleasant and smooth. Thank you for making my visit great! – Emmy

I went in for some finger prints and they were so friendly, they offered me water and tea and they were so quick and efficient with a smile! I was pleasantly shocked, keep up the good work. – Chanacey

Efficient, professional, and comfortable. – Christina

Quick and efficient phone call. Friendly and hospitable. – Victoria

I was sent to Alliance to use I-9 verification services and Octavia was so nice. She made a mundane task of a daily business practice very pleasant and everything was super clean and the technology was up to date, thanks! – Mari

Piilani was very friendly, helpful, and efficient when I went to get my fingerprinting done for work. I am not an insurance customer as of now, but it is something I will consider around renewal because of such a positive experience! – Shaylene

Stacy was so very helpful and aware that it was a difficult process. She made it clear and easy to understand. She made herself available as needed and followed through to make sure we received the policies. – Brenda

Customer rep Octavia’s customer service was excellent because she was welcoming and sincerely friendly. She asked would I like a beverage coffee, tea or water. Although I declined she still offered me a small welcome bag when i left which I took. Most importantly the business I came to Alliance to complete was done accurately and efficiently with a follow-up call on the service I received. I may look to this company for further business services. – Lenissa

Friendliest and professional service. – Lisa

I was greeted very nicely and was seen very quickly. – Lisa

I came to get my fingerprints for my NMLS license and honestly it was the best experience I’ve had! It was so great to recognized the area especially since I live extremely close. The ladies there were amazing and honestly made me feel so incredibly welcomed.
Thank you so much!! – Jessica

Piilani Benz is a lifesaver. I don’t think she sleeps, and is always working. Each time we have had time-sensitive requirements, she has come through. She assists us with our auto and renter’s insurance. We are very happy to be with Alliance West and it is primarily due to Piilani. Thank you Alliance and Piilani. – James

I would recommend anyone to you guys you have been a great and excellent help everything was did in order and had a great smile on your face thank you very much. – Santa

Jessika was wonderful to work with! She was helpful, kind and had a bubbly personality. She was extremely efficient and got me in and out quickly. She made the entire experience fun and easy. – Molly

Friendly staff, quick service for the Fieldprint, offered me something to drink and gave gift bag afterwards. – Erika

People are very nice and gives you a warm welcome. Always driving an extra mile to get to know you more. Best thing is they are very patient. – Carlo

The office was nice and clean. Piilani was very nice and easy to work with. – Neambi

Service was very prompt and everyone was very kind. – Robyn

Christina Kim was efficient and was able to help me with all the changes I had to make. I called about 4 times with follow up questions and she was super helpful and patient and she even was able to save me some money on my insurance. Probably the best call I’ve experienced in all the years I’ve been with them to be honest. She is amazing and definitely provided stellar customer service. All my needs were met today. – Lisa

Everybody was very kind and welcoming. The establishment seems organized, clean, and well put together. Love all I had to do was get my fingerprints and you guys took care of the rest! – Shaunie 

The service was quick and the employees were so inviting! Any questions I had, the staff were right there to answer them. Everyone was friendly and the follow up call made me appreciate their help even more. – Kaleiui

The friendly treatment and the quick response to any problem related to the insurer. You feel the good energy. They make you feel very good and confident. – Eliut

Excellent customer service, friendly and very helpful. No long wait time, quick response when needed. Thank you. – D

You’re always smiling, welcoming and willing to go above and beyond to take care of your customers. For that, Thank you. – Jonathan

Absolutely amazing thank you all. – Kathleen

Great customer service. – Jarron

I really appreciate Stacy’s professionalism, efficiency and kindness. It’s such a relief and time saver to have someone doing all the scout work for me and know they are looking out for my best interest and the best coverage and deal. Thank you! – Nicole

Good response when I called called back when they needed everything fixed itself near great. – Mauricio

Answered all my questions and was straight to the point. – Tierra

Great and excellent service! Always kind ! And have been a customer for about 3 years. – Johanna

Helpful, friendly, efficient, COVID aware and took necessary precautions to protect me and your staff. – Harumi

I talk to Stacy Walker today to pay my bill and she was very helpful and nice to talk to today. – Nicole

Great service, been using this company for years. Best quotes hands down!! – Johanna

Miriam is ALWAYS so willing to help me every time I call and she knows her stuff! She Rocks!!! – Lyndsey

Very clean and comfy setting. Employee was very helpful with what I needed to get done and even gave me information about the company and invited me to have them if I needed an update on my insurance. Was a pleasure being able to be there. – Anna

She was very nice, helpful, and professional.. the process was easy and fast. – Qasim

I really appreciate talking to you. Ur professional. Thank u for your help. – Lucy

I was having a difficult day and running behind, and when I arrived not only was I warmly greeted and had my i9 confirmation completed, but she got me some water and took a minute to listen to me. – Laura

I went in today with tons of questions about my insurance coverage options as well as getting my insurance transferred over to Alliance West as my agent. Stacy took the time to sit down with me and explain everything to me in detail. She also did all the legwork to call the insurance company and get everything transferred over. She helped me find the coverage that’s right for me and I feel so much more secure with the choices I made. If you need help with anything insurance related, go to Alliance West. You won’t be disappointed! – Lisa

Alliance West Insurance is the best, especially helping me on a college budget. I truly appreciate everybody in the office for being supportive and creating a welcoming space. Everybody sign up for this place and see Piilani for help. She is truly a blessing when it comes to signing up for car insurance. – Komisi

Mariam was able to stay in contact with me throughout the day to get me insurance she was very nice and sweet to me on the phone and willing to work with me. – Crystal

Miriam was very polite and very helpful in securing renters insurance. In addition, she was able to generate a quote in just a few minutes.
Great service, Thanks. – Deane

Miriam was very helpful and polite. Very knowledgeable. – Jesus

The staff members that I interacted with were all helpful, friendly and made sure I was comfortable and well taken care of. If I ever have a need for insurance, I would go here! Thank you. – Brian

The lady was really nice and explained everything and answered all questions good customer service. – Fid

Miriam went above and beyond looking into options for me and found me a great option that fits what I want. – Tyler

She was amazing in all aspects , I would have purchased insurance from her from just how awesome she was. – Angel

Miriam was very helpful and went above and beyond to help me! – Remedios

Hi guys thanks for taking care of me at my every needs lam very much Happy with your friendly staff god bless you all. – Kathleen

Amazing customer service very knowledgeable and able to assist with more than I asked for! – Dylan

Piilani went out of her way to find a policy that would work for us. She was patient and professional as we went through many scenarios until we found one that would work both coverage wise and within our budget. All of your staff are incredibly helpful and professional. – Lin

Stacy Walker was absolutely wonderful to work with. She helped us get through a complicated process, working tirelessly to get us to the end. Her knowledge and professionalism shine, and we will definitely choose to work with her again in the future. – Christina

Piilani Benz helped me update my policy. She was very kind and the process was quick and easy! – Alyssa

Mrs. Miriam Olivares attended us with the best attitude of service, unfortunately we do not qualify in her company to obtain a quote. – Sandra

Miriam was very patient, polite and courteous in dealing with me and my current situation. I would like to say thank you to all the staff there but a special thank you to Miriam for going above and beyond to assist me and get information for me. Great job Miriam and Bristol West staff. – Timothy

Octavia’ s service is more than excellent. – Eunice

Piilani’s team is very strong, and together, they reviewed and analyzed my needs, providing multiple insurance options for my business and personal insurance. The scope of available options were impressive, and I was very pleased with the pricing, coverage and clear explanation of what the insurance included. – Joe

Great customer service and Stacy went out of her way and provided me with helpful resources. – Thanh

Went above and beyond what I expected! Helped through everything! – James

Miriam Olivares Has always been great to work with. She easy to talk to and understanding to my needs. – Darwyn

The Agent Miriam Olivares was very helpful assisting and answering my particular question. She was a pleasure to work with particularly the way some businesses operate these troublesome days. – Del 

Stacy is very informative and super willing to help. – Qili

Stacy was great to work with! She explained my options clearly and made the insurance application process a breeze! I would definitely recommend her!! – Jennifer

Stacy was great in solving my insurance issue with long term care. I would recommend her to friends and family. – Rob

Stacy was fantastic to work with and helped answer as many questions that I had regarding the new mandated WA Cares act. Would definitely recommend to others. – Kristi-Lynn

Hasani is very helpful! – Genevieve

I appreciate everything. You guys answered every question I had very accurately. Explained everything perfectly so that i could understand. I definitely would recommend everyone that I come across that needs insurance. Thank you. – Marc

I called to inquire about home owners insurance and spoke with Sarah Z. She was fantastic – professional and nice to chat with. I could tell that she cared about my situation and finding a policy that was the right fit for me and my home. – Emily

Stacy went above and beyond to help me understand and apply for a LTC insurance plan. She was incredibly professional and friendly and I know was fitting people in left and right into her packed schedule. I would highly recommend her to anyone. – Claire

Stacy went above and beyond to help me today. She was informative and took the time to explain my options now as well as discuss future opportunities. It was very refreshing to have someone be so patient and informative. Much appreciated! – Abbie

Stacy Walker was not only knowledgeable and professional she was also incredibly nice and supportive through the entire process she patiently helped me understand my options and at all time made me feel like she had my best interest as her primary goal. I have recommended Stacy to three friends already and hope to continue doing so in the future. – Juan

Very informative and pleasant to talk to. – Lindsay