Special Notice Re: COVID-19

To all of our valued customers:

As you are aware, the Coronavirus disease (COVID-19) is having an impact on business and society and is constantly evolving. Our thoughts and prayers are with all those impacted by the situation. Our first priority is the health and safety of our clients, partners, employees and families, and as much as possible, we are taking steps to manage the risks associated with Coronavirus.

As insurance professionals, we recognize we have a responsibility to our clients and that we need to continue to provide essential placement and other services without interruption or delay.

In response to the request of various federal, state and local agencies, and/or to avoid any unnecessary risks to our employees and their families, we will be doing the following:

  • Effective immediately, we will adhere to the Centers for Disease Control’s social distancing recommendations; therefore, our office will be unable to take payments or service policies in person until further notice.  For your convenience, we will continue to take payments, quote your auto, home, business, life or health insurance needs or service your existing policies over the phone, Monday through Saturday until 6 p.m.

Due to our previous preparation and current efforts, our clients should see no disruption from the temporary measures we are taking to alleviate the effects of the Coronavirus.  As mentioned, our phones are still up and running and we will continue to service your needs in every aspect without delay.

We want to thank you for placing your trust in us. Please don’t hesitate to reach out to us with any questions or concerns.

Click here for several COVID-19 resources!

On behalf of all of us at Alliance West Insurance, Inc., we wish you and your family continued good health.

Barbara Piilani Benz

CEO and President

Alliance West Insurance, Inc.

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Insurance solutions for individuals, families and businesses.

Alliance West Insurance offers you insurance from experienced agents who work with trusted Washington State insurance companies. Our agents will find you just the right company that offers coverage and pricing to fit your needs and budget.

Providing an unparalleled level of service to individuals, families, and businesses alike has always been our priority. We are known for our results and reputation and respected for our passion to help you protect what you value most.

Piilani Benz
Founder & CEO, Alliance West Insurance, Inc.

Our Clients Love Us On GOOGLE

I absolutely love Alliance West Insurance! This company was there for me when I bought my first car & they have only continued to surpass my expectations of quality service. The staff are accommodating and very helpful on a personable level. I highly recommend you check them out first with all your questions regarding auto or any type of insurance! And.. last but not least, they have free coffee. 👍🏼
Brielle Tuohy
22:23 05 Jan 19
I have trusted all of my insurance needs with Alliance West Insurance which include auto, home, life & health. The wonderful thing about this company is that they are a broker, not just one individual insurance company. So they offer a variety of coverage with many insurance companies. They always make sure I am getting the best coverage at the most affordable price. Prior to switching, I had been a faithful Allstate customer for over 15 years. Yet every year, my premiums kept increasing, even though I had never been in an accident or gotten a speeding ticket. Once I switched, I saved over $200 for just auto insurance. I have since transferred my home insurance, life insurance & health insurance. Every employee there has great customer service, which is extremely important to me & they are very knowledgeable. I highly recommend this team! You are in great hands with Alliance West Insurance!
Lorie Shepherd
23:41 04 Jan 19
Alliance west is AMAZING. They work fast and have gotten me the best quotes after hours of searching myself. From my experience, their costumer service is what draws me. Everytime I call someone has knowledge of whatever issues I’ve had- they’re all great. I don’t feel like another fly on the wall when I work with them. They take the time to thoroughly explain every answer to the questions I have no mater how long it takes. I’m definitely one who likes/needs to know EVERYTHING in order to feel comfortable. They’ve done nothing but make me feel confident and comfortable with my homeowners and auto insurance I have gotten through them.
meileyani moi
06:00 05 Jan 19
I cannot recommend Alliance Northwest enough! I have had, and continue to have great experiences with this office. Employees at Alliance Northwest are helpful, patient, and responsive. I have, and will refer many to this company.
Hannah Dosser
23:11 07 Jan 19
I just purchased a new vehicle and my previous insurance company quoted me almost double of what I was already paying so I decided to shop around. I ran into Synan P. Edwards at Alliance West and she made the whole experience that much easier. She presented me with several options which were all lower than any of these other companies were offering me, with BETTER coverages too! What made the experience even better was after she quoted me, the next day I go to pay for the premium and it was even lower than what she quoted me! Very professional, Efficient, and knows her stuff! Definitely recommend you see Synan for all of your insurance needs!
Rich Win
06:20 23 Dec 18
It’s my first time shopping for car insurance. Couldn’t thank Salina enough for being so helpful and informative. I got a great deal and she really took the time to explain and answer any questions I had. I would definitely recommend Alliance!
21:04 26 Sep 19
Jeremy at Alliance West is the best insurance agent I've worked with to date. He is always friendly, helpful and competent. He takes away the stress of dealing with insurance. I have complete confidence in him finding the best policy for me at the most affordable price. I recommend everyone I know to him and the team because I know they will be taken care of.
Second Breakfast
00:04 19 Dec 19
Synan Edwards had been very helpful in helping me find the best insurance rates that best fit my requirements. Along with being very friendly and helpful, she was very patient with explaining pros and cons with the different options I had. Overall she gave great service and I will highly recommend her to anyone looking for a great auto insurance policy that best fits their needs.
Reach .
00:38 19 Dec 19
Synan has and will always be the best agent I’ll ever work with. She is always diligent in finding me the best rates for the services I seek in the past, present and And definitely in the future. She has become my own person helper when it comes to my insurance needs. Keep doing great work Synan!
Tary Ry
00:13 19 Dec 19
Synan is awesome at what she does! She helped me get the best rate with car insurance.
Bunthan Pett
00:20 19 Dec 19
The staff at Alliance West are always friendly and courteous. Our agent, Julie Robblee always researches for the best coverage for me when it's time for us to renew. I highly recommend her.
Karen Robblee
01:17 19 Dec 19
Five stars from me! 😁😁😁Everybody at Alliance has been truly kind. Carmen went above and beyond to find me the perfect coverage! I couldn’t be happier with her help!
Debra Elana
01:49 19 Dec 19
Agent Carmen is the best!! She is very knowledgeable and got me a great deal. I didn’t have much understanding about the renter’s insurance but Carmen made it really easy to understand! 10/10 would recommend.And the office is beautiful:)
Rainie Chi
02:58 19 Dec 19
Love this place! The staff is friendly, the office is nice, and my agent Carmen is very helpful. She makes It all easy and stress free 10/10
Jalen Parham
03:10 19 Dec 19
Professional and Personable!I have been using AW for several years for both my home and car insurance. I really appreciate how approachable and helpful they are!My agent Julie is always very friendly and thorough, helping answer all my questions. I was a part of the AppleHealth system for my kids for many years, and Julie helped me navigate and understand the system, alerted me when attention was needed, and helped take the stress and confusion out of it. What a blessing - thank you so much!!!!
AnnMarie Tibbitts
17:39 19 Dec 19
I cannot say enough about Alliance West Insurance. These guys are awesome. They have been our go to insurance company ever since we opened up our dealership three years ago. The staff is awesome, helpful, and very accommodating. We also love the fact that Dave is always there when we need him. If you are considering getting some insurance, you can not go wrong with Alliance West.
Makeem Hampton
01:09 20 Dec 19
I've been working with Jeremy for years and he is hands down the best insurance rep I've ever worked with. He has consistently gotten my girlfriend and I better rates compared to the competitors and I see us working together forever. I highly recommend you get a quote just to compare & I assume he'll beat whatever rate your paying whether it's for auto, renters, or life insurance. Thanks again Jeremy & Alliance West Insurance!!
Jeff Ruth
01:57 20 Dec 19
Alliance West insurance is the best! Always friendly & available. Salina Wall took her time, answering all my questions, being patient & thorough. I am really happy that I found an insurance agent that helped me save a lot of money, and that I know will take care of me & all of my concerns. I feel like a valued customer & I appreciate the great customer service that I get every time!
05:44 20 Dec 19
10/10 would recommend this insurance company to everyone I know. The service here is amazing, especially if you get to speak to Agent Carmen! She's so helpful and will take the time to make sure you have everything you need. I never want to work with another company again!😁
WhAtEvEr MaTe wHaTeVeR mAtE
01:04 30 Dec 19
I want to thank my agent Carmen for the excellent service she has provided for me. She has been very helpful explaining my auto policies. I also appreciate the courtesy calls when my policy payment is due or when it is up for renewal. Thank you Carmen for all that you do. Also a big thanks to the staff of Alliance west insurance for excellent service.
Janis Wilcox
02:21 30 Dec 19
This past summer I purchased a new car, and my car insurance rate at the time skyrocketed to an unreasonable price. Fortunately my boyfriend sent me to Jeremy, who went above and beyond to get me the best car insurance rate, and renters insurance! The whole process was straightforward and in no time I was covered, with all of my insurance cards on hard. Great guy to work with, and would highly recommend to anyone looking for insurance!
Julia Harris
04:40 10 Jan 20
Best insurance agency in the entire Tacoma area. Awesome staff who are super responsive. If you are looking for insurance, they do a great job!
Carter Gray
21:21 25 Feb 20
I've been with Alliance West for several years now. My agent Julie Robblee is literally the nicest, most competent, organized, knowledgeable and efficient person I have ever come across. The way she handles all of my insurance needs, questions and coverages is amazing. Alliance West is lucky to have her! Great job Julie and thank you for all of your help!
John Boscia
16:54 25 Mar 20

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